FactorFive Advanced Haircare Shampoo

A sulfate-free growth factor shampoo for a healthy scalp and fuller-looking hair

FACTORFIVE Shampoo Advanced Haircare is a science-backed shampoo for healthier, fuller-looking hair. This sulfate-free formula supports scalp health, strengthens hair, and helps hair look denser with every wash. It is trusted by salons, dermatology clinics, and hair restoration specialists, and we love it as an at-home partner to our head spa services.

Why scalp care matters

Healthy-looking hair starts at the scalp. Buildup from styling products, oil, and hard water can leave the scalp feeling heavy and hair looking flat. A gentle, sulfate-free shampoo cleans without stripping, and massaging it into the scalp for a full minute helps lift buildup and boost circulation. Think of it as skincare for your scalp.

Key ingredients

• Human stem cell conditioned media: FACTORFIVE's signature growth factor ingredient, included to support a healthy-looking scalp.
• Hydrolyzed wheat protein: helps strengthen and add body to the hair.
• Argan oil: a nourishing oil that conditions and adds shine.
• Aloe vera: soothes and hydrates the scalp.
• Panthenol (pro-vitamin B5): helps hair hold moisture for softness and manageability.
• Menthol: gives a cool, refreshing scalp feel.

What it does

• Cleans without sulfates
• Supports a healthy, refreshed-feeling scalp
• Helps hair feel stronger and look fuller and thicker
• Leaves hair soft and shiny

How to use

Shake well before use. Wet hair thoroughly with warm water. Dispense a nickel- to quarter-sized amount and apply directly to the scalp. Massage firmly in circular motions for at least 60 seconds, then work the lather through to the ends. Let it sit for 2 to 3 minutes before rinsing. Use 3 to 5 times a week, followed by conditioner.

Building your routine

1. Detox once a week or as needed with Surface Awaken Scalp Detox to clear buildup.
2. Cleanse with FACTORFIVE Shampoo Advanced Haircare.
3. Condition the lengths with a lightweight conditioner such as Biolage Scalp Sync Universal Conditioner.
4. Treat the scalp with ACT/IV Thickening Hair Serum for added care.

Frequently asked questions

How long until I see a difference?
Hair and scalp usually feel cleaner and fresher from the first wash. Fuller-looking hair takes consistent use, since hair grows slowly. Give it a few months of regular use.

Is it safe for color-treated hair?
Sulfate-free shampoos are generally considered gentler on color. Check with your colorist if you have a fresh or vivid color.

Why the 2 to 3 minute wait?
Giving the shampoo time on the scalp lets the ingredients work instead of rinsing straight down the drain.

It feels tingly. Is that normal?
Yes. The menthol gives a cooling sensation. If you have a sore, broken, or very sensitive scalp, rinse and stop using it.

I'm noticing a lot of shedding or thinning. Will this fix it?
This shampoo supports scalp health and fuller-looking hair, but sudden or significant hair loss can have many causes. Please see your healthcare provider or a dermatologist to find out why.

Can I use it while pregnant or nursing?
Please check with your healthcare provider before starting any new product during pregnancy or nursing.

Esthetician tip

Pair this shampoo with a head spa treatment in the studio for a deep scalp cleanse and massage, then keep the results going at home. Ask us about head spa at your next appointment.